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Title: An Approach to design services key performance indicator using Cobit5 and Itil v3
Authors: Retno Ayu Widiyaningrum
Kudang B Sminar
Husniteja Sukmana
Issue Date: 1-Mar-2015
ISSN: 2304-0777
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03 Jurnal - An Approach to Design Services Key Performance Indicator Using COBIT5 and ITIL V3.pdfJournal Article611.67 kBAdobe PDFView/Open
04-Peer Review- An Approach to Design.pdfPeer Review359.64 kBAdobe PDFView/Open
04-Plagiat_Check-An_Approach_to_Design.pdfPlagiat Check2.63 MBAdobe PDFView/Open

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