Please use this identifier to cite or link to this item: http://repository.uinjkt.ac.id/dspace/handle/123456789/42824
Title: An Approach to Design Services Key Performance Indicator Using COBIT5 and ITIL V3
Authors: Husni Teja Sukmana
Retno Ayu Widiyaningrum
Kudang B Sminar
Issue Date: Jun-2015
Publisher: ARF Sourcing Islamabad Pakistan
Series/Report no.: International Journal of Information Technology & Business Management;Vol. 35 No. 1 (hal.018-024)
metadata.dc.description.uri: http://jitbm.com/jitbm%2035th%20volume/2%20Retno.pdf
URI: http://repository.uinjkt.ac.id/dspace/handle/123456789/42824
ISSN: 2304-0777
Appears in Collections:Husni Teja Sukmana

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