Please use this identifier to cite or link to this item: http://repository.uinjkt.ac.id/dspace/handle/123456789/34453
Title: Pengaruh Prinsip Bagi Hasil dan Kualitas Pelayanan terhadap Keputusan Anggota Menggunakan Produk Tabungan Mudharabah yang Dimediasi dengan Perilaku Religius Anggota: Studi Empiris pada Koperasi Jasa Keuangan Syariah (KJKS)/ Baitul Maal Wa Tamwil (BMT) Di Wilayah Kecamatan Ciampea-Bogor
Authors: Muniaty Aisyah
Umiyati
Keywords: sharing principle;service quality;religious behavior;decision to use;mudharabah
Issue Date: 25-Oct-2016
Publisher: Jakarta: Pusat Penelitian dan Penerbitan (PUSLITPEN), LP2M UIN Syarif Hidayatullah Jakarta
Abstract: This study aims to get an empirical evidence about the influence of the sharing principle and service quality toward members’ decision to use mudharabah saving product which is mediated by members’ religious behavior. The sampling technique is simple random sampling with 159 respondents who are the members of Sharia Financial Service Cooperative (KJKS) or Baitul Maal Wa Tamwil (BMT) at Ciampea-Bogor subdistrict, who have used the mudharabah saving product. The data was collected by using questionnaire instrument and was processed by using path analysis technique. The results indicate that the sharing principle and members’ religious behavior influence the members’ decision to use mudharabah saving product partially. However, the service quality does not influence the members’ decision to use the mudaharabah saving product. Simultaniously, the sharing principle, service quality and members’ religious behavior influence the members’ decision to use mudharabah saving product. Based on Sobel test results, indirectly, the members’ religious behavior were not mediated the sharing principle and service quality toward members’ decision to use mudharabah saving product. Therefore,it is suggested that the Sharia Financial Service Cooperative (KJKS) or Baitul Maal Wa Tamwil (BMT) at Ciampea-Bogor subdistrict need to enhance their service quality for the benefit of their members and organization.
URI: http://repository.uinjkt.ac.id/dspace/handle/123456789/34453
Appears in Collections:Laporan Penelitian

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